It is maintenance, not a repair
Balancing is what stops the spring, the opener and the tracks all arriving at the end of their lives on the same weekend.
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Here is the test. Pull the opener’s release cord and lift the door halfway by hand. If it stays put, the springs are balanced. If it drops or flies up, your opener has been covering for them.
Door slammed down, or the spring finally went? That is a repair, not a balance. Call: same-day emergency service across the GTA.
Door feels heavy or uneven? Tell us what it does at the halfway point and we will book a balance.
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The springs are meant to carry the door so the opener only has to nudge it. Out of balance, the opener carries the difference on every single cycle.
Springs lose tension gradually. It does not announce itself, because the opener quietly takes up the slack, so the first thing most people notice is that the door has got noisy or slow. What is actually happening is that the motor, the rollers and the tracks are absorbing a load they were never sized for.
Balancing resets the springs to the weight the door is actually carrying today, which is not always the weight it left the factory at. It is an adjustment, not a part, and it is the cheapest thing on this website.
Balancing is what stops the spring, the opener and the tracks all arriving at the end of their lives on the same weekend.
Both setups need balancing regardless of which one is over your door. Both get adjusted the same way: by hand, then tested by hand.
Tell us what the door does at the halfway point, and we will book you in.